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TinyBuddy 2

Internet Not Connecting

Thanks for choosing the TinyBuddy 2!


We’re so glad to have you in the TinyBuddy family 💛

 

We’re aware that some customers have had trouble connecting their tablet to home Wi-Fi, especially with newer internet setups in Australia and New Zealand.

 

Good news: The TinyBuddy 2 still works perfectly with mobile hotspots, but if you’re having trouble with your home Wi-Fi, we’ve created a simple step-by-step guide to help you get connected.

 

What You’ll Need:
A device that’s already connected to your home Wi-Fi — like your iPhone, iPad, Samsung, or Android phone.

 

Please follow the guide that matches your device:

If you’re using an iPhone or iPad, follow the steps under “TS1 – iPhone/iPad Setup”

If you’re using an Android phone or tablet, follow “TS2 – Android Setup”

 

❓ Why is this happening?
With the rollout of newer, faster internet in Australia and New Zealand, some home Wi-Fi networks now work a bit differently. This means the TinyBuddy 2 may need a quick one-time setup to connect properly — especially if the router uses the newer format.

 

❓ Is this hard and how long will this take?

We've made the instructions super simple, just follow them exaclty and the entier process will take around 2 mins.

 

Don’t worry — once it’s set up, your TinyBuddy will remember your network and connect automatically from then on!

 
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Last updated: 17 June 2025

⚠️ Troubleshooting

Please follow the steps carefully and this will take around 2 minutes to complete.

TS 1 : My internet shows up but doesn't connect (Apple Users)

🧰 What You’ll Need:
✅ Your TinyBuddy 2 Tablet
✅ An iPhone or iPad already connected to your home Wi-Fi

 

👉 Part 1: Set Up the TinyBuddy
1. Turn on the TinyBuddy 2 Tablet

2. Tap the Settings icon (⚙️)

3.Tap Network & Internet

4.Tap Internet

5.Tap your Wi-Fi name (if nothing happens, tap again)

6. Tap “Forget”

(If you don’t see that option, no problem — just continue)

 

👉 Part 2: Change a Setting
7. Scroll down and tap Advanced Options

8. Tap IP Settings

9. Change it from DHCP to Static

10. Now we’ll grab the right numbers from your iPhone or iPad.

 

👉 Part 3: Get Wi-Fi Info from Your iPhone/iPad
11. Open the Settings app

12. Tap Wi-Fi

13. Tap the ⓘ button next to your connected Wi-Fi name

14. Scroll down until you see:

- IP Address

- Router

These numbers usually look something like 192.168.0.105 and 192.168.0.1

 

👉 Part 4: Enter the Info Into Your TinyBuddy
15. Back on the TinyBuddy, find the “IP Address” box
16. Type in the same IP Address from your iPhone/iPad

17. Find the “Gateway” box
18. Type in the Router number from your iPhone/iPad

 

(Just copy exactly — no need to understand what it means)

 

✅ Final Steps
19. Scroll to the top — gently, so you don’t delete anything

20. Enter your Wi-Fi password

21. Scroll down and tap Connect

22. Wait about 30 seconds...

 

🎉 That’s it!
Your TinyBuddy 2 Tablet should now be connected to the internet and ready to use.

TS 2 : My internet shows up but doesn't connect (Android Users)

🧰 What You’ll Need:
✅ Your TinyBuddy 2 Tablet
✅ An Android phone that’s already connected to your home Wi-Fi

 

👉 Part 1: Set Up the TinyBuddy
1. Turn on the TinyBuddy 2 Tablet

2. Tap the Settings icon (⚙️)

3. Tap Network & Internet

4. Tap Internet

5. Tap your Wi-Fi name (if nothing happens, tap it again)

6. Tap “Forget”

(If you don’t see that option, no worries — continue to the next step)

 

👉 Part 2: Change a Setting
7. Scroll down and tap Advanced Options

8. Tap IP Settings

9. Change it from DHCP to Static

10. Leave the TinyBuddy for now — let’s grab the right info from your phone.'

 

👉 Part 3: Get Wi-Fi Info from Your Android Phone
11. Open Settings on your Android phone

12. Tap Network & Internet (or just Wi-Fi)

13. Tap your connected Wi-Fi name

Look for these:

- IP address

- Gateway or Router

These numbers usually look like: 192.168.0.xxx

 

👉 Part 4: Enter the Info into Your TinyBuddy
14. On the TinyBuddy, in “IP Address”, type the same IP address from your phone

15. In “Gateway”, type the same Gateway/Router number from your phone

 

(Just copy the numbers exactly — don’t worry what they mean!)

 

✅ Final Steps
16. Scroll to the top of the screen carefully

17. Enter your Wi-Fi password

18. Scroll down and tap Connect

19. Wait about 30 seconds...

 

🎉 That’s it!
Your TinyBuddy 2 Tablet should now be online and ready to go.

I'll just use my hotspot (EASY)

🍏 If you're using an iPhone (Apple):
1. Open Settings

2. Tap Personal Hotspot

3. Switch “Allow Others to Join” to ON

4. Make a note of your Wi-Fi password listed there

5. On the TinyBuddy, go to Settings > Network & Internet > Internet

6. Tap your iPhone’s name from the list

7. Enter the password and tap Connect

✅ You're in, enjoy!

 

🤖 If you're using an Android phone:
1. Open Settings

2. Tap Network & Internet or Connections

3. Tap Hotspot & Tethering

4. Turn on Wi-Fi Hotspot

5. Tap Hotspot name & password to see the info

On the TinyBuddy, go to Settings > Network & Internet > Internet

6. Tap your phone’s hotspot name, enter the password, and tap Connect

 

✅ That’s it, your in!

 

If you still want to connect to home Wi-Fi later, just follow the setup guide under TS1 (Apple) or TS2 (Android).

Need more help?
Let us know!